Frequently Asked Questions
We provide a variety of contact methods across our for you to use. You can find quote forms on our product pages and additional contact methods on our support page, including live support and pre-sales.
On most of our products we will offer a full refund should it not meet your expectations or requirements. As the nature of our services differ, please check with the specific service you are interested in or get in touch with us.
We accept PayPal, debit card, credit card and bank transfers. Bitcoin payments may be made upon request but may require proof of identification.
At Vertanet, we take your privacy seriously. We will never sell or share your personal information with a third party.
The first thing to check is that our emails were not delivered to your spam folder and your email address is correct. If you are still encountering an issue, then please get in touch with us and we will resolve the problem.